Following the usual complaints procedures, addressing any issues with Directors first, you can then complain directly to the Board of Trustees as is congruent with the current complaints procedure as outlined in the Complaints policy. For those students on a validated university course, there is an appeals procedure via the University of Bedfordshire. This is […]
Students would be able to take advice from the academic body if they are on a validated university course.
Every effort would be made to ensure sufficient notice for planning to take place, with a minimum of two months’ notice.
What arrangements will you put in place to communicate with students should the plan need to be implemented? What will you do to ensure that all students, regardless of their circumstances, are able to actively engage in discussions about implementing the plan? Every effort will be made to communicate clearly and equitably with all students. […]
We will review the plan and involve students in this process. We will review the plan during the termly course committee meetings which includes student representation. Students will have the opportunity to feedback to the committee any comments and suggestions to strengthen the plan and suggestions and comments taken to the Board of Trustees for […]
Along with the Institute’s complaints procedure and other relevant policies and information, the student protection plan is provided to students in their induction pack and students will be informed through the handbooks, the website and open evening which furnish prospective students with up to date information about the state of all courses in order for […]
How will I be refunded or compensated in the unlikely event that my course is not continued to completion?
This is dependent on individual circumstances, including the nature and stage of the course students are enrolled on. IFT has a Tuition Fees Policy which includes refunding fees and compensation. It can be found here: http://ift.org.uk/policies The policy includes the following information to students in the following areas in relation to refunds and compensation in […]
Closure of the Institution In the unlikely event that the Institute closes mid-way through course delivery, IFT will invoke its ‘teach out’ plan to protect students, where alternative premises will be identified to complete courses. If there was a situation that threatened the existence of the Institute where this was not possible, IFT would approach […]
In over 40 years as a training provider there has never been a situation in which a course at IFT has not been completed. Risks are monitored in the following areas that may impact on students if they were to come about: Changes to advertised courses Loss of Professional Accreditation Low financial performance Loss of […]
How does IFT assess the risks that could affect its ability to continue to deliver the training programmes?
The Institute compiles a risk register for this purpose, and this is reviewed regularly by the following bodies: The Trustees of the Institute (‘Trustees’) meet quarterly where risks are identified and addressed – the risk register is reviewed annually at the Trustees’ meeting; Sub-committees – IFT has a Finance and General Purposes sub – committee, […]
A student protection plan ensures that IFT is transparent and clear so that students are aware of measures that are in place to identify and mitigate any risks there may be in relation to the delivery of the Institute’s training programme. Of course different students have differing needs and circumstances, and the courses are also […]